Online Marketplace Administrator

Join Doran Sukses Indonesia as an Online Marketplace Administrator and play a pivotal role in managing our digital marketplace operations. Based in the vibrant island of Bali, this position offers a unique opportunity to oversee e-commerce platform, ensuring seamless operations and customer satisfaction. With a growing reputation in the e-commerce sector, Doran Sukses Indonesia is committed to innovation and excellence, providing an ideal environment for professional growth and development.

As an Online Marketplace Administrator, you will be responsible for managing our e-commerce platform, including inventory management, order processing, and customer service. You will work closely with cross-functional teams to ensure our platform runs smoothly and efficiently. This role offers a dynamic and challenging environment, with opportunities to develop your skills and advance your career.

If you are passionate about e-commerce and have a keen eye for detail, we invite you to apply for this exciting opportunity in Bali.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our e-commerce platform, including Shopify, to ensure seamless operations and customer satisfaction.
• Oversee inventory management, including stock levels, reordering, and supplier management.
• Process and manage orders, from initial placement to delivery, ensuring timely and accurate fulfillment.
• Provide exceptional customer service, resolving issues and ensuring customer satisfaction.
• Monitor platform performance, analyzing data to identify trends and areas for improvement.
• Collaborate with cross-functional teams, including marketing, sales, and logistics, to ensure cohesive operations.
• Stay updated with industry trends and best practices, implementing new strategies to enhance platform performance.
• Ensure compliance with company policies and industry regulations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 3 years of experience in e-commerce or digital marketplace administration.
• Proven experience with e-commerce platforms, particularly Shopify.
• Strong understanding of inventory management, order processing, and customer service.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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